Introduction

Hameedia tours and travels is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit Hameedia tours and travels, use our Hajj cost calculator, browse packages, submit forms, or communicate with us — and how that information is used, stored, and safeguarded. By using our website, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

Who We Are

Hameedia Hajj Services is a Hajj platform powered by the Hameedia Team, designed to assist pilgrims from India, Malaysia, Singapore, the United States, and Dubai in planning their journey. It provides transparent and accurate cost breakdowns, registration support, and comprehensive guidance throughout the entire Hajj pilgrimage process.

For privacy-related questions, contact us at info@hameedia.in or through the contact page on this website.

How we use your information

Process pre-registration requests and follow up on your chosen package or cost estimate. Send you cost breakdown summaries or related information you request through our forms. Operate, maintain, and improve our website, calculators, and platform features. Protect against fraud, abuse, and unauthorised access. Comply with applicable legal obligations and respond to lawful requests.

How we share information

We may collect personal identification information (Name, Email, Phone Number, Passport Details, Address) and travel preferences necessary to process your Hajj/Umrah bookings and provide visa assistance and customer support.

With licensed Hajj agencies or operational partners when you proceed with registration or booking and we need to coordinate your pilgrimage arrangements — only to the extent required for that purpose.

When required by law, regulation, court order, or government authority.

To protect the rights, safety, and security of hameedia haj service, our users, or others.

Data Retention

• We retain personal information only for as long as needed to fulfil the purposes described in this policy — including responding to your enquiry, supporting registration, maintaining business records, and meeting legal or regulatory requirements.
• When information is no longer required, we take reasonable steps to delete or anonymise it.

Security

• We never sell your information.
• We share your information only with trusted partners (such as airlines, hotels, and visa processing authorities) who assist us in operating our business or providing your travel arrangements. We do not sell or trade your data for marketing purposes.

Your Rights

• Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information,
• However, if you make any changes once the arrangements for the Hajj pilgrimage have been finalized, you will be responsible for any costs incurred, and you must also bear any losses that may arise as a result.

Cookies and Similar Technologies

• Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can choose to disable cookies through your browser settings, though this may affect site functionality.

Children's Privacy

• Our services are intended for adults planning Hajj. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

International Data Handling

• We may update this Privacy Policy from time to time. When we do so, we will update the "Last updated" date. Your continued use of the service following the publication of any changes will be considered as your acceptance of the updated policy.

Contact Us

• If you have questions about this Privacy Policy or how we handle your data, please contact us at email or phone or visit our contact page.